Best car dealer we've experienced
Recently found a great little first car for our son at Carlux. Low milage, excellent condition and very well priced, plus reasonable on the insurance.We initially set our search boundary up to 50 miles away from home on Autotrader, and were really pleased to find that Carlux were actually only 10 minutes drive from us. They had the best deal by far on the specific model we were looking for, out of around 17 of the same model that were suggested by the search engine. Rang to enquire on the off chance, outside of working hours. Liam kindly offered to pop down to meet us at short notice at a time that was convenient to us.There was no pressure or hard sell from Liam whatsoever, but he did allow us plenty of time to take it for a drive & also showed us a few other great little first cars that he had in stock that we might not have previously considered. Again no pushiness, just information about other great quality similar model small cars to bear in mind. We honestly had a completely different car buying experience with Carlux than we've ever had anywhere in our 30+ years of motoring.Liam was honest, straight, very friendly but with no pushiness whatsoever. He's just a genuinely nice young man who has great cars in stock. Carlux will be our first port of call for future car purchases as we had such a great experience this time around. Would honestly recommend them to anyone.I believe Carlux may be a relatively new business, but I'm sure they they will go from strength to strength with their refreshingly different approach. We really do wish them all the best and look forward to seeing what they have in stock when our youngest turns 17.
Ceri D, 20 Jul 2024
Highly Recommend Carlux
Purchased my sons first car from Carlux, pleasure to deal with them and made the purchase very easy. Great car and a great price. My son cried. Couldnt have asked for more. Thanks Gents.
Glyn B, 11 Jul 2024
Highly recommended Carlux
A good solid car. Sold by Liam who could not have made the experience better. Very professional.
Richard S, 10 Jul 2024
Excellent experience, knowledgeable and professional firm
Excellent service. Liam was professional and made the experience of getting a new car a lovely experience. From viewing the car on a sunday it was on the drive delivered with all paper work complete and ready motor. Will Definetly be looking to buy a another car from them in the future
Ollie J, 01 Jul 2024
Absolutely quality experience
Great guys , quality car, no pushy salesman, my sons first car , would 100% buy from these guys again and would highly recommend them. Best buying a car experience I’ve ever had.
Mike H, 29 Jul 2024
Genuinely the best guys to buy from
From start to finish, these two guys were nothing but honest and genuinely really nice people. No fake sales pitches and nothing superficial. I would highly recommend going to these guys if they have a car you like. They don’t sell cars that will end up costing a fortune down the road. The car I bought is great and will be pointing family and friends in their direction. First class service!
Rhys D, 08 Jul 2024
Excellent experience, knowledgeable and professional firm
Excellent service. Liam was professional and made the experience of getting a new car a lovely experience. From viewing the car on a sunday it was on the drive delivered with all paper work complete and ready motor. Will Definetly be looking to buy a another car from them in the future
Anonymous, 01 Jul 2024
Great service! Super helpful, friendly and quick responses! Would recommend to anyone buying/ selling 😊
Jess Simcock, 26 Jun 2024
Excellent customer service
Excellent customer service- dropped the car to me for a test drive, able to answer every question. Swiftly did all the paperwork. I have since recommended to a friend.
Kitty T, 26 Jun 2024
Bought my car from carlux, Liam and Connor very friendly, respond quickly, great service, happy to help/ answer questions even after buying car. They go the extra mile and would highly recommend to buy car from.
Kelly L, 22 Jun 2024
Would highly recommend
Wanted a car for my son as is first car. The two lads were very friendly and welcoming couldn't have done enough for us. I wish you all the best in your business. Would highly recommend
Zoe L, 15 Jun 2024
Amazing service went to view a car and drove away the same day everything sorted no hassle
Rio P, 17 Jun 2024
CARLUX - Top Class
Excellent service from Liam throughout the process. Nothing was too much trouble and the communication was top class. Would have no hesitation recommending Carlux to anyone looking for a car
CHRIS C, 18 Jun 2024
Happy daughter with her new 1st car.
5star customer service from Liam today at carlux. He was very knowledgeable about the up we were interested in. We took it in a test drive had a good look over the car and paperwork with no rushing what so ever. A great little first car for our daughter was purchased. It was arranged so we were able to drive it away the same day. I would highly recommend buying from Carlux with the service we were given.
Samantha L, 02 Jun 2024
VW Polo
My Daughter just bought her first car from Connor and Liam at Carlux. They always kept us up to date, while getting the car ready( MOT, service etc) and my daughter is very happy with her VW polo. I wish them luck in their relatively new venture at Carlux and they obviously want to build a reputation of being honest and trustworthy.Thanks lads
Darren S, 30 May 2024
Great experience from Liam and Connor when buying my son’s first car. Travelled some distance to see the car and Liam even agreed to stay open after hours for us to see it that day. Car was fab, as advertised and we were driving away with it within the hour. Highly recommended, both friendly, knowledgeable guys.
Matthew A, 24 May 2024
Easy to deal with from start to finish, really happy with my purchase, would highly recommend 👍
Kieran R, 21 May 2024
10/10 Amazing service
Both lovely and genuine guys at CarLux, had a really smooth process all the way through from calls, viewing & purchasing. I couldn’t be more happy & love my car ☺️
Elise M, 23 Apr 2024
Excellent communication from the outset. Really helpful throughout, guided us expertly through the entire process and nothing was too much trouble for them. And most importantly we’ve now got a great car 👍
Anonymous, 20 Apr 2024
Best car purchase experience
10/10 experience with these boys,would recommend to anyone ,honest guys that will do their best
Daniel R, 18 Apr 2024
Contacted carlux on Sunday morning asking to view a car, had a phonecall within the hour to say they'd just taken the car in the day before and it hadn't been prepped, but were so confident in it quality that they would open up specifically for us to see the car that day. We saw that car and after chewing the fat chatting with them about cars in general and what they would do to this car before we took it, we handed over a deposit to secure the car. We were kept updated every step of the way via text, when the car was serviced, when it was safety checked, when it was MOT'd, when it was cleaned and finally when it was ready to collect. Even on the day of collection, issues with the bank on my side didnt cause them any frustrations and we werent rushed through any of it. The car was picked up 3 days after the process started by a happy 18yr old who now has a reliable vehicle to get him about. I'd highly recommend anyone looking for a reliable vehicle to check carlux stock, we've gone from not knowing they existed to wondering if we can get our next boys car from them next year !...
David E, 11 Apr 2024
Brought a Car for my Mum from Liam and Connor, she is delighted with it and we were very impressed with everything they did for us, I would highly recommend ⭐️⭐️⭐️⭐️⭐️
Mike S, 06 Apr 2024
Professional guys
Just sold our car to CARLUX , from agreed sale online to pickup was so smooth. Kept informed all the way throughout sale and arrived at agreed time to pickup the vehicle , no trying to haggle price down on arrival … very professional and also made whole experience fun ….. would recommend 100% to sell to and if after a vehicle to buy wouldn’t hesitate to head over to their site first 👍🏻
Just sold our car to CARLUX , from agreed sale online to pickup was so smooth. Kept informed all the way throughout sale and arrived at agreed time to pickup the vehicle , no trying to haggle price down on arrival … very professional and also made whole experience fun ….. would recommend 100% to sell to and if after a vehicle to buy wouldn’t hesitate to head over to their site first 👍🏻
Stev M, 27 Mar 2024
Great service from great guys. Did everything we asked for and more. Even delivered the car when I couldn’t get there. Would definitely recommend.
Gavin J, 27 Mar 2024
Car mini countryman
Bought a mini countryman. The guys Liam and Connor were brilliant . Kept me informed at every step of the way. They went above and beyond to ensure that the car was perfect. The service they gave was first class. They delivered the car to me it was absolutely spotless. I was really pleased and very appreciative. Would highly recommend these guys when your looking for a car. Thank you Liam and Connor.
Cathy M, 23 Mar 2024
Tremendous! Bought a first car for my daughter and got exactly what I wanted. The boys at Carlux were brilliant, really helpful, knew what they were talking about and couldn’t have made it any easier to buy a car.I’m happy and more importantly my daughter’s happy 😃 Cheers!!
Anthony R, 14 Mar 2024
A pleasure to do business with! Knowledgeable and friendly. The entire process was smooth, fast and stress-free. The quality of service I received was outstanding. I couldn't be happier with my car. Highly recommended.
Mondo Prime, 09 Mar 2024
Top class service from CarLux
Excellent communication throughout the process. Patient, non-pushy and honest sales people who went out of their way to accommodate. A really positive experience shopping with CarLux. 👌🏻
Mollie R, 03 Mar 2024
Excellent
Excellent. The whole process was quick, smooth and stress free. They were knowledgeable and friendly and I couldn't be happier with my new car! Highly recommended.
Simon D, 02 Mar 2024
Kia Piccanto purchase
I purchased a car for my daughter as she’d just passed her driving test. We looked at a few different car sales garages & this was the first we’d looked at. We returned a week later to purchase the Kia Piccanto was not just the best car we’d seen in our price range but the honesty of Liam & Connor with regards to any issues we highlighted & they rectified without any fuss, made all the difference. The car was prepared & valeted before we collected.Good honest guys, I would highly recommend without a doubt. Good luck with your new venture.
Melvyn J, 24 Feb 2024
A pleasure to deal with
I've recently been searching for a car and while I didn't actually make my final purchase with Carlux they were an absolute pleasure to deal with... Quickly understood my budget and needs and were accomodating with viewings and proactive when new stock which met my criteria came in. Responsive on the phone too. I'd heartily recommend them to anyone looking for a new car in the south Wales area.
Anonymous, 21 Feb 2024
Open, honest and professional
Great guys. Came on time and very open, honest and professional. Great communication and zero pressure.
Anonymous, 20 Feb 2024
Fantastic customer service!
Recently had the pleasure of dealing with Connor and Liam at Carlux completely transparent throughout the whole process which made me feel calm this was a nice change from previous car buying experiences. Highly recommend!
Charlotte D, 18 Feb 2024